This Privacy Policy explains how CGHGRW Limited collects, uses, and protects the personal information you provide when you use this website. We are committed to handling your information responsibly and in line with UK data protection law.
Last updated: 24 July 2026
Information We Collect
When you contact us through the enquiry form, we collect the details you provide - your name, email address, subject, and message. When you place an order through the basket, we also collect your phone number, delivery address, and the items and any notes you send us. We may collect limited technical information, such as your browser type and general usage data, to help keep the website secure and working properly. We do not collect or store payment card details on this website.
How We Use Your Information
We use the information you provide to respond to your enquiries, to provide the information or support you have requested, and to improve our products and service. We do not sell your personal information, and we do not use it for unrelated marketing without your consent.
Legal Basis for Processing
We process your personal information where it is necessary to respond to your enquiry and to pursue our legitimate interests in operating and improving our business, and where you have given consent. Where processing is based on consent, you may withdraw it at any time.
Cookies and Analytics
This website uses only the cookies necessary for it to function correctly. If we introduce analytics or non-essential cookies in the future, we will update this policy and, where required, ask for your consent.
Sharing Your Information
We do not share your personal information with third parties except where necessary to operate our service (for example, trusted email and hosting providers acting on our behalf), or where we are required to do so by law. Any providers we use are expected to protect your information appropriately.
Data Retention
We keep the information you provide only for as long as necessary to deal with your enquiry and to meet our legal and business obligations, after which it is securely deleted.
Data Security
We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. This website is served over a secure (HTTPS) connection.
Your Rights
Under UK data protection law you have rights over your personal information, including the right to access, correct, or request deletion of the information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date, and significant changes will be made clear.
How to Contact Us
If you have any questions about this policy or the way we handle your information, please contact us at grwcgh@gmail.com.
